Fast And Reliable Shipping
Fast & Reliable Shipping
At Tokushu Knife Malta, we understand that once you've chosen your new knife, you want it in your hands as quickly and safely as possible. Every order is carefully inspected, securely packaged, and shipped from our Malta workshop using trusted delivery partners.
Order Processing
Most in-stock orders are processed within 0–2 business days (Monday through Friday).
Before your order leaves our workshop, every knife is individually inspected to ensure it meets our quality standards. If you have selected optional services such as professional sharpening, handle installation, or other workshop services, additional processing time may apply.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Malta & Gozo | 1–2 Business Days |
| European Union | 2–7 Business Days |
| Selected European Countries Outside the EU | 3–10 Business Days (depending on customs processing) |
Please note that delivery times are estimates and may vary during holidays, severe weather, customs inspections, or carrier delays.
Shipping Partners
We work with trusted international carriers to provide reliable delivery throughout Europe. Depending on your destination, your order may be shipped using DHL, UPS, FedEx, MaltaPost, or another professional courier selected to provide the fastest and most reliable service.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number so you can monitor your delivery every step of the way.
Packaging
Every knife is packaged with great care to protect both the blade and handle during transport. We use protective packaging designed specifically for high-quality Japanese kitchen knives to ensure they arrive safely.
Customs & Duties
Orders shipped within the European Union generally do not incur additional customs duties or import taxes.
Orders shipped outside the European Union may be subject to import duties, taxes, customs clearance fees, or other charges imposed by the destination country. These charges are the responsibility of the recipient.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order. We cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.
Lost or Damaged Shipments
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work directly with the shipping carrier to resolve the issue quickly and fairly.
Questions?
If you have any questions about shipping, delivery estimates, or your order, we're happy to help.
Email: anthony@tokushuknife.eu
Phone: +356 9958 3144